State Farm® Insurance Agent Bobby Branch
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Connor Riblett
November 26, 2024
"Their was a problem and Bobby called me personally and made it right what more can I say great guy!!!!"
Leon McKay
November 25, 2024
"I got a quote from Lexi, and she was fantastic. She was very nice, courteous and answered any and every question I had. Will be recommending this State Farm branch to anyone in need of insurance."
Brenda Parker
November 25, 2024
"Hi I spoke with Christy this morning I had an issue with my bill. It's really hard for me to use phones and stuff I'm just not phone savvy but she helped me every single step of the way I'd like to thank you guys and thank her for all the help I could not have done this myself thank you Christy"
Tonya Brown
November 22, 2024
"Kristie was great to work with, excellent!!!"
antoinique ward
November 20, 2024
"Hi! I promise: Carrie and the Bobby Branch State Farm team is the best! Carrie (and her counter parts) are very knowledgeable and friendly. Carrie is a great support. Thank you all!"
Monica Short
November 18, 2024
"I called to add my son to my policy and Carrie was extremely helpful. She even went out of her way to help me obtain a discount due to PIP that I wasn’t aware of.Excellent customer service!"
Lona Laveroni
October 29, 2024
"Lexi was very nice and helpful. She didn't give up even when there was a problem. Thank you Lexi"
regina phifer
October 23, 2024
"Lexi took care of all of my needs fast and efficiently! Highly recommended!"
"Hey Thank you for the kind words on Lexi , Regina! I appreciate you being a loyal customer for over 10 years! "
Jenni Smith
October 1, 2024
"I had a great experience working with Lexia at Bobby Branch State Farm. She was very thorough and explained the different policies that I have. Thank you!!!"
"thank you for the kind words!"
Shalece
September 30, 2024
"Very informative answered all my questions great customer service."
Marsha Matthews
September 19, 2024
"Great team, knowledgeable kind reasonable patient. They feel like part of my family Mr branch, joshua, michelle, chelsea, and Shannon. Best team of people I've ever worked with that deal with the public service. Olivia is the best, she always patient and understanding and gets the job done, all is willing to call A step beyond to help me very good and understanding the problems that some seniors have on emails and text mails and computer. She is a real asset. Always pleasant and patient"
"Thank you for being a great customer Marsha! We appreciate how kind you are to the team."
Brandie B
August 30, 2024
"Michelle Raezler was fantastic to work with! She helped explain all the different policy options, with no pressure to do one or the other. Explained everything thoroughly and made State Farm a great experience. Would definitely recommend!"
Cornelius Rice
August 28, 2024
"My insurance rate increased without any explanation as to why."
"Hi Cornelius, i reached out a few times over the course of the last few months to find out why you initially left the 5 star review but ultimately changed it to 1. I wasnt able to contact you via phone or email. I value our service and want to find out where we could have improved. Please feel free to contact me back if you have a moment. thank you "
Susanne Flores
August 22, 2024
"Michelle is prompt, efficient, polite and incredibly knowledgeable. You won't regret the experience Call her."
Santana Troutman
August 14, 2024
"Carrie assisted me with my issues quickly and efficiently providing as much information that she could to rectify the issue"
"Hey Thank you so much for this 5 star review!"
Renee Miller
August 12, 2024
"Michelle Raezler is a awesome insurance agent, she help me with everything I need, we laughed and joke and our conversation was awesome. I thank you for her"
"Hey Renee! This is a nice review thank you so much !"
diego sanchez
August 10, 2024
"very helping, nice too thank you to “michelle raezler” good first experience:)"
"Diego! thank you for the kind words regarding Michelle "
Cassell Campbell
August 1, 2024
"You guys are awesome. Very understanding will be your second chances. I have nothing to say negative about y’all but keep up the good work. Y’all are great. Y’all are awesome and I will be coming back with my vehicles as well. Not just with my motorcycle I will be bringing all my cars back over to you guys. Thank you so much for giving me another chance and you were awesome my Rep, love her jokes she had me laughing. Keep up the good work, sweetheart."
"Thanks Cassell!"
Jeremy D
July 26, 2024
"Michelle was very helpful and very positive"
"Thank you for this kind review of Michelle!"
tim harris
July 22, 2024
"State farm does a great job on my insurance needs. Michelle gets a 10 out of 10 with me. Thank you!"
"We appreciate your business Tim!"
Az Ha
July 19, 2024
"I had a wonderful phone conversation with Michelle, who was really helpful. She answered all of my inquiries with kindness and made it easy for me to do! Very pleasant and friendly."
"Thank you for taking the time to say this great review"
Al Trudell
July 4, 2024
"Spoke with Michelle from State Farm. Bobby Brown’ s office. She is fabulous. She explained all the ins and outs of my questions. She is one terrific agent."
"Thanks al! "
Charlotte S.
July 2, 2024
"Shannon, is an excellent representative who was great in assisting me adjustments to reducing my rates. She gave me good options and educated me on my options. Thanks Shannon! Charlotte Sealie"
"Thank you for this great review of Cheryl!"
Lily Osgood
July 1, 2024
"Michelle was literally amazing!! I love her so so much"
"Thank you Lily for this kind review of Michelle! We appreciate you. "
Kista Cummings
July 1, 2024
"Carrie was amazing I absolutely love her she spoke so I could understand everything she was saying each time she said she would call me back she did I truly appreciate her"
"Kista! Carrie is Amazing! Thank you for the kind words"