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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Darren Oliver

May 24, 2023

5  out of  5 rating by Darren Oliver
"Michelle was very helpful and knowledgeable about my options. Thank you Michelle."

Joyce H.

May 18, 2023

5  out of  5 rating by Joyce H.
"Appreciate your help, Michelle!"

Mollie Ellington

May 11, 2023

5  out of  5 rating by Mollie Ellington
"Eric is a very knowledgeable and charismatic agent. He took the time to help me understand better ways that I can save money, and was deliberate in his approach when helping me. He genuinely showed interest to help me versus just making a sale. Thank you!!!"

Julia Heyward

May 11, 2023

5  out of  5 rating by Julia Heyward
"Received a quote from Eric. He was great, efficient, and saved some money.! Thanks Eric"

Alisha Martin

May 11, 2023

5  out of  5 rating by Alisha Martin
"Eric Pringle was very informative and Pleasant. I truly appreciate his help with my quote. He represented State Farm to the fullest."

Brittany Cakes

May 10, 2023

5  out of  5 rating by Brittany Cakes
"Michelle answered all my questions and concerns. She went above and beyond, really excited?"

Tamika Gregory

May 10, 2023

5  out of  5 rating by Tamika Gregory
"Agent was great and got me set up in a timely matter."

Scott Varga

May 9, 2023

5  out of  5 rating by Scott Varga
"Michelle , was extremely , patient and helpful , i had no questions but only because, she is so thorough, that any and everything was answered , , Again i thank Michelle for her patients, and professionalism , this is the kind of agent everyone deserves but rarely finds , so Michelle is that agent , Call her !!!"

Gary Bell

April 28, 2023

5  out of  5 rating by Gary Bell
"Michelle, was very helpful kind and courtesy. Michelle treated me and took care my renter policy with a true PROFESSIONAL Agent. 5 Gold Star. Thank Michelle very much"

Charles McCants

April 26, 2023

5  out of  5 rating by Charles McCants
"I was helped by Michelle Mueller. She is a great and down to earth person that is really patient and relatable with her clients. I highly recommend Bobby Branch and especially Michelle. #lifeinsurance"

Nickie Manciel

April 24, 2023

5  out of  5 rating by Nickie Manciel
"Shannon was very knowledgeable and provided good information without pressure. Ultimately her recommendations saved me some money by bundling services."

Bruce Davis

April 18, 2023

5  out of  5 rating by Bruce Davis
"Michelle was great.very nice and saved me some money"

Jennifer Usher

April 6, 2023

5  out of  5 rating by Jennifer Usher
"I have been with State Farm for just about 30 years! I was recently transferred over and started working with Bobby Branch State Farm. Bobby and his team are amazing. We worked with Carrie in the office and she was knowledgeable and efficient. So thankful for her kindness and helping our family save money! Thank you!! I would definitely recommend Bobby Branch State Farm!"

Ray Shawn

April 4, 2023

5  out of  5 rating by Ray Shawn
"Shannon with the Wayne, Michigan State Farm was very courteous, helpful, and professional. She addressed all of my concerns and provided follow up. Her service is appreciated."

roz merrit

April 3, 2023

5  out of  5 rating by roz merrit
"Michelle is a very professional and knowledgeable representative of State Farm. She is so courteous and polite, it makes it very easy to talk to her and she is very good also in the guidance of filling out forms for the company. It is a pleasure to speak to and receive her help whenever I have to call. Michelle is just awesome and really knows the company that she works as well as her job. 😊 She is also a person of high Integrity, if she tells you she will look into something she does and promptly calls you back with the correct information."

Kim Lempicki

April 2, 2023

5  out of  5 rating by Kim Lempicki
"Michelle was great! She took care of me and helped me get a new policy for a new car. Michelle took the time to go over many different options with me in order to find the one that fit me well. I am so happy that I got to talk to Michelle and that she became my sales representative. You couldn’t ask for anyone better than Michelle."

Regina Lewis

March 31, 2023

5  out of  5 rating by Regina Lewis
"Hi, Mr. Branch, from State Farm, This is Regina Lewis, I wanted to tell you that you should consider Miss, Michell to also do your voice, for incoming calls or something else. And she was a pleasant person to resolve my issues."

Devin Zalman

March 29, 2023

5  out of  5 rating by Devin Zalman
"Todays experience was perfect. Shannon made my experience with starting a policy easier than it should of been... thank you so much."

Thierry Desir

March 29, 2023

5  out of  5 rating by Thierry Desir
"Ms. Shannon was absolutely outstanding, she made a very annoying situation and day so much simpler and easier with her knowledge, attentiveness and understanding of her job as a StateFarm representative…."

A_T1ME “Atime231”

March 24, 2023

5  out of  5 rating by A_T1ME “Atime231”
"This was my first time getting life insurance, Shannon walked me threw everything step by step and made sure I understood everything! Great customer service, I am looking forward to working with her again!"

Gena Gloster

March 20, 2023

5  out of  5 rating by Gena Gloster
"Shannon is the best, thanks so much! Professional, knowledgeable, & most importantly, PATIENT!"

Robert Culbertson

March 17, 2023

5  out of  5 rating by Robert Culbertson
"Michelle was very professional and great to talk with. She was very up-beat and which made lowering my insurance for me that much better."

Matthew Elvin

March 14, 2023

5  out of  5 rating by Matthew Elvin
"Shannon Harper was great with helping me setup my auto, renters and life insurance. Overall great experience"

Ronda Stone

March 4, 2023

5  out of  5 rating by Ronda Stone
"I had the Honor of working with Michelle Mueller yesterday 3/3/2023 getting my policy set up. She was extremely polite and helpful even though I didn't have all my information together. It was a pleasure dealing with her and I'm glad I called State Farm. 😊"

Jessica Day

February 25, 2023

5  out of  5 rating by Jessica Day
"Shannon Harper was great! She got my car insurance lowered a few months ago. I didn’t even know I was paying for something I didn’t need at all. Now she just got me some great life insurance!"