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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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tim harris

July 22, 2024

5  out of  5 rating by tim harris
"State farm does a great job on my insurance needs. Michelle gets a 10 out of 10 with me. Thank you!"
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Az Ha

July 19, 2024

5  out of  5 rating by Az Ha
"I had a wonderful phone conversation with Michelle, who was really helpful. She answered all of my inquiries with kindness and made it easy for me to do! Very pleasant and friendly."
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Al Trudell

July 4, 2024

5  out of  5 rating by Al Trudell
"Spoke with Michelle from State Farm. Bobby Brown’ s office. She is fabulous. She explained all the ins and outs of my questions. She is one terrific agent."
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Charlotte S.

July 2, 2024

5  out of  5 rating by Charlotte S.
"Shannon, is an excellent representative who was great in assisting me adjustments to reducing my rates. She gave me good options and educated me on my options. Thanks Shannon! Charlotte Sealie"
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Lily Osgood

July 1, 2024

5  out of  5 rating by Lily Osgood
"Michelle was literally amazing!! I love her so so much"
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Kista Cummings

July 1, 2024

5  out of  5 rating by Kista Cummings
"Carrie was amazing I absolutely love her she spoke so I could understand everything she was saying each time she said she would call me back she did I truly appreciate her"
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Austin Olson

June 26, 2024

5  out of  5 rating by Austin Olson
"Michelle was a delight to talk to and very helpful over the phone. She made the process smooth and easy and was patient with any questions I had! Very personable and friendly."
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Monika George

June 26, 2024

5  out of  5 rating by Monika George
"I have been with Bobby Brown, State Farm Insurance agency for years. I had an advertisement in my mailbox and I am so happy, it was a real blessing. Bobby Brown's agency was there for me when I needed good rates and great coverage. A big part of my happiness with the Bobby Brown office is Michelle. when I hear Michelle voice on the line, I know everything is going to be taken care of ASAP I don't even need to ask. Michelle really cares and understands over selling insurance does not help anyone and it is a great pleasure knowing she has my back, always. Thank you Bobby Brown and Michelle is a keeper."
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Joseph B

June 14, 2024

5  out of  5 rating by Joseph B
"Shannon and Eric Pringle is great"
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antoinique ward

June 14, 2024

5  out of  5 rating by antoinique ward
"Hi! I promise: Olivia and the Bobby Branch State Farm team is the best! Olivia (and her counter parts) are very knowledgeable and friendly. Olivia is a great communicator and always helpful when I call and need support. Thank you Olivia and team!"
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Dylan Studstill

June 11, 2024

5  out of  5 rating by Dylan Studstill
"Great agent, really helped get me and my mom out when it comes to knowing we have the best insurance plan/rates! Answers all questions precise and efficiently! Best Agent I have ever had!"
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Dajuan Everett

May 22, 2024

5  out of  5 rating by Dajuan Everett
"Michelle was excellent in helping me out"
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LaNeika Jones

May 16, 2024

5  out of  5 rating by LaNeika Jones
"Worked with Carrie and she was awesome. She went above and beyond to make sure my policy was correct."
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Mika Robinson

May 16, 2024

5  out of  5 rating by Mika Robinson
"Carrie from the Bobby Branch office is amazing. Her service is above and beyond. She is responsive and addresses all issues . Even if she breaks out that pencil and paper . She will get you results . Oh and discounts She finds them all .. Thank you Carrie"
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Srivatsan Kannan

May 10, 2024

5  out of  5 rating by Srivatsan Kannan
"Thank you Shannon and Michelle for your help with home insurance quotes. The State Farm team was able to provide detailed explanation on different elements in the quote and work together to get me a quick declaration."
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Robert Zube

May 10, 2024

5  out of  5 rating by Robert Zube
"He is truly awesome at what he does an extremely helpful"
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Alma Coleman

May 9, 2024

5  out of  5 rating by Alma Coleman
"Eric Pringle made my experience very memorable. He is very informative and efficient."
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Mishawn Jenkins

May 9, 2024

5  out of  5 rating by Mishawn Jenkins
"Always a great experience with State Farm"
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Houa Vang

May 3, 2024

5  out of  5 rating by Houa Vang
"It’s always a pleasure to work with any of the representatives at the Bobby Branch office! But I would like to shout out Michelle Raezler for her dedication and outstanding customer service and support! Michelle never fails to return calls or emails. It’s always business first but I have to say…it’s also always a great conversation with her! If you’re like me and dread calling for a quote, trust me, call and ask for Michelle! Thank you Michelle for always making everything so easy! #lifeinsurance"
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Angela Scalf

April 30, 2024

5  out of  5 rating by Angela Scalf
"In recent months I have reached out to other insurance companies, including other branches of State Farm. Someone had told me to reach out to the Bobby Branch office. I was mainly on the phone with Eric. He then had Olivia jump on the call as well. Both were very helpful and knowledgeable. Not only did they tell me about what I was initially wanting to find out about which was auto and renters insurance, they also were telling me about hospitalization coverage and life insurance. I really appreciated this. Never when calling an insurance company has anyone told me about other ways to cover me in case of misfortune. Also I was quoted over $200 less at this State Farm agency versus another State Farm. I definitely recommend the Bobby Branch office and talking to Olivia or Eric. What a great team!"
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Sean Miastkowski

April 27, 2024

5  out of  5 rating by Sean Miastkowski
"Shannon is a fantastic agent with helping me set up my account and smoothly transition from my previous insurance"
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Josh Budaj

April 26, 2024

5  out of  5 rating by Josh Budaj
"Shannon is truly amazing, extremely knowledgeable and always present!"
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JoDee Leahy

April 26, 2024

5  out of  5 rating by JoDee Leahy
"Shannon was responsive and knowledgeable and was patient with explaining all the ins and outs of our options. Fantastic experience!"
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Aaron Peterson

April 26, 2024

5  out of  5 rating by Aaron Peterson
"Shannon was very friendly, clear, and thorough."
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Casey Blake

April 26, 2024

5  out of  5 rating by Casey Blake
"Eric & Olivia were super helpful with the policy info. Straight forward and easy to understand."