Skip to content
Call
Text

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Connor Riblett

Connor Riblett

November 26, 2024

5  out of  5
rating by Connor Riblett
"Their was a problem and Bobby called me personally and made it right what more can I say great guy!!!!"
Profile photo of Leon McKay

Leon McKay

November 25, 2024

5  out of  5
rating by Leon McKay
"I got a quote from Lexi, and she was fantastic. She was very nice, courteous and answered any and every question I had. Will be recommending this State Farm branch to anyone in need of insurance."
Profile photo of Brenda Parker

Brenda Parker

November 25, 2024

5  out of  5
rating by Brenda Parker
"Hi I spoke with Christy this morning I had an issue with my bill. It's really hard for me to use phones and stuff I'm just not phone savvy but she helped me every single step of the way I'd like to thank you guys and thank her for all the help I could not have done this myself thank you Christy"
Profile photo of Tonya Brown

Tonya Brown

November 22, 2024

5  out of  5
rating by Tonya Brown
"Kristie was great to work with, excellent!!!"
Profile photo of antoinique ward

antoinique ward

November 20, 2024

5  out of  5
rating by antoinique ward
"Hi! I promise: Carrie and the Bobby Branch State Farm team is the best! Carrie (and her counter parts) are very knowledgeable and friendly. Carrie is a great support. Thank you all!"
Profile photo of Monica Short

Monica Short

November 18, 2024

5  out of  5
rating by Monica Short
"I called to add my son to my policy and Carrie was extremely helpful. She even went out of her way to help me obtain a discount due to PIP that I wasn’t aware of.Excellent customer service!"
Profile photo of Lona Laveroni

Lona Laveroni

October 29, 2024

5  out of  5
rating by Lona Laveroni
"Lexi was very nice and helpful. She didn't give up even when there was a problem. Thank you Lexi"
Profile photo of regina phifer

regina phifer

October 23, 2024

5  out of  5
rating by regina phifer
"Lexi took care of all of my needs fast and efficiently! Highly recommended!"
We responded:
"Hey Thank you for the kind words on Lexi , Regina! I appreciate you being a loyal customer for over 10 years! "
Profile photo of Jenni Smith

Jenni Smith

October 1, 2024

5  out of  5
rating by Jenni Smith
"I had a great experience working with Lexia at Bobby Branch State Farm. She was very thorough and explained the different policies that I have. Thank you!!!"
We responded:
"thank you for the kind words!"
Profile photo of Shalece

Shalece

September 30, 2024

5  out of  5
rating by Shalece
"Very informative answered all my questions great customer service."
Profile photo of Marsha Matthews

Marsha Matthews

September 19, 2024

5  out of  5
rating by Marsha Matthews
"Great team, knowledgeable kind reasonable patient. They feel like part of my family Mr branch, joshua, michelle, chelsea, and Shannon. Best team of people I've ever worked with that deal with the public service. Olivia is the best, she always patient and understanding and gets the job done, all is willing to call A step beyond to help me very good and understanding the problems that some seniors have on emails and text mails and computer. She is a real asset. Always pleasant and patient"
We responded:
"Thank you for being a great customer Marsha! We appreciate how kind you are to the team."
Profile photo of Brandie B

Brandie B

August 30, 2024

5  out of  5
rating by Brandie B
"Michelle Raezler was fantastic to work with! She helped explain all the different policy options, with no pressure to do one or the other. Explained everything thoroughly and made State Farm a great experience. Would definitely recommend!"
Profile photo of Cornelius Rice

Cornelius Rice

August 28, 2024

1  out of  5
rating by Cornelius Rice
"My insurance rate increased without any explanation as to why."
We responded:
"Hi Cornelius, i reached out a few times over the course of the last few months to find out why you initially left the 5 star review but ultimately changed it to 1. I wasnt able to contact you via phone or email. I value our service and want to find out where we could have improved. Please feel free to contact me back if you have a moment. thank you "
Profile photo of Susanne Flores

Susanne Flores

August 22, 2024

5  out of  5
rating by Susanne Flores
"Michelle is prompt, efficient, polite and incredibly knowledgeable. You won't regret the experience Call her."
Profile photo of Santana Troutman

Santana Troutman

August 14, 2024

5  out of  5
rating by Santana Troutman
"Carrie assisted me with my issues quickly and efficiently providing as much information that she could to rectify the issue"
We responded:
"Hey Thank you so much for this 5 star review!"
Profile photo of Renee Miller

Renee Miller

August 12, 2024

5  out of  5
rating by Renee Miller
"Michelle Raezler is a awesome insurance agent, she help me with everything I need, we laughed and joke and our conversation was awesome. I thank you for her"
We responded:
"Hey Renee! This is a nice review thank you so much !"
Profile photo of diego sanchez

diego sanchez

August 10, 2024

5  out of  5
rating by diego sanchez
"very helping, nice too thank you to “michelle raezler” good first experience:)"
We responded:
"Diego! thank you for the kind words regarding Michelle "
Profile photo of Cassell Campbell

Cassell Campbell

August 1, 2024

5  out of  5
rating by Cassell Campbell
"You guys are awesome. Very understanding will be your second chances. I have nothing to say negative about y’all but keep up the good work. Y’all are great. Y’all are awesome and I will be coming back with my vehicles as well. Not just with my motorcycle I will be bringing all my cars back over to you guys. Thank you so much for giving me another chance and you were awesome my Rep, love her jokes she had me laughing. Keep up the good work, sweetheart."
We responded:
"Thanks Cassell!"
Profile photo of Jeremy D

Jeremy D

July 26, 2024

5  out of  5
rating by Jeremy D
"Michelle was very helpful and very positive"
We responded:
"Thank you for this kind review of Michelle!"
Profile photo of tim harris

tim harris

July 22, 2024

5  out of  5
rating by tim harris
"State farm does a great job on my insurance needs. Michelle gets a 10 out of 10 with me. Thank you!"
We responded:
"We appreciate your business Tim!"
Profile photo of Az Ha

Az Ha

July 19, 2024

5  out of  5
rating by Az Ha
"I had a wonderful phone conversation with Michelle, who was really helpful. She answered all of my inquiries with kindness and made it easy for me to do! Very pleasant and friendly."
We responded:
"Thank you for taking the time to say this great review"
Profile photo of Al Trudell

Al Trudell

July 4, 2024

5  out of  5
rating by Al Trudell
"Spoke with Michelle from State Farm. Bobby Brown’ s office. She is fabulous. She explained all the ins and outs of my questions. She is one terrific agent."
We responded:
"Thanks al! "
Profile photo of Charlotte S.

Charlotte S.

July 2, 2024

5  out of  5
rating by Charlotte S.
"Shannon, is an excellent representative who was great in assisting me adjustments to reducing my rates. She gave me good options and educated me on my options. Thanks Shannon! Charlotte Sealie"
We responded:
"Thank you for this great review of Cheryl!"
Profile photo of Lily Osgood

Lily Osgood

July 1, 2024

5  out of  5
rating by Lily Osgood
"Michelle was literally amazing!! I love her so so much"
We responded:
"Thank you Lily for this kind review of Michelle! We appreciate you. "
Profile photo of Kista Cummings

Kista Cummings

July 1, 2024

5  out of  5
rating by Kista Cummings
"Carrie was amazing I absolutely love her she spoke so I could understand everything she was saying each time she said she would call me back she did I truly appreciate her"
We responded:
"Kista! Carrie is Amazing! Thank you for the kind words"