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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

De'Lisha Williams

November 14, 2023

5  out of  5 rating by De'Lisha Williams
"I recently had the pleasure of working with Eric, and I couldn't be more satisfied with the service I received. From the beginning, he was incredibly helpful and accommodating, taking the time to understand my needs and concerns. One of the standout qualities of my agent was their dedication to securing the best possible rate for my auto insurance. They went above and beyond, exploring various options and tailoring a plan that not only met my requirements but also fit well within my budget. I highly recommend my auto insurance agent to anyone seeking personalized and attentive service !"

Tamara Jewel

November 10, 2023

5  out of  5 rating by Tamara Jewel
"Very helpful! I spoke with Eric, he stayed on the phone with me for multiple quotes, explaining how it works and he actually helped me to try to find a new car!!"

Monnie Essley

November 9, 2023

5  out of  5 rating by Monnie Essley
"Look working with Bobby Branch they help when things are tough Michelle you can’t ask for anyone more pleasant she so helpful and quick to respond to your needs. Truly this Branch is where to go!❤️"

Stephen Pelletier

November 1, 2023

5  out of  5 rating by Stephen Pelletier
"I Was looking for new vehicle insurance and Michelle Mueller helped me out and answered all my questions great and explained everything very well. Would recommend her (Michelle Mueller) to do your quotes she’s fantastic"

Jazmin Parks

November 1, 2023

5  out of  5 rating by Jazmin Parks
"Eric is Very professional and Patient , I had alot of questions to ask. Eric had good advice with helping me choose a policy for me. He even helped me with the paperwork I needed to sign online, I suck at the computer but all went well and I saved money switching from Progressive to State Farm. If your looking for a GREAT agent call and ask for Eric."

jacquie brown

October 31, 2023

5  out of  5 rating by jacquie brown
"I appreciate Eric working much. He is friendly, diligent and knowledgeable. I am so happy that I've found him."

Wanda Buckingham

October 30, 2023

5  out of  5 rating by Wanda Buckingham
"Recommend to anyone, I talk with Michelle my rep for a week regarding car rates on 3 of my vehicles with my working schedule and hers it was calls and emails back and forward, remind you I'm in Ohio, my experience with Michelle she's polite, kind, took time to answer every questions I had with kindness and patience. We talked about my home mortgage, she and I took time to go over the coverages, once again she was patience, I could feel the warmest and heart ♥ in her work. Thank you so much Michelle I will miss talking with you."

Jerome Carter

October 29, 2023

5  out of  5 rating by Jerome Carter
"Shannon was absolutely amazing!! This insurance process is extremely difficult to understand and Shannon took the time to explain everything to me. She is extremely knowledgeable about insurance. Aside from that, she displayed exceptional professionalism. I will definitely be back to the business again!"

Yolanda Wade

October 23, 2023

5  out of  5 rating by Yolanda Wade
"Eric was absolutely amazing, he was very patience and transparent. He also made certain that my home and auto needs were met. This was another wonderful experience I have had with State Farm. Thank you !"

Bekezela Bedtelyon (Becky)

October 13, 2023

5  out of  5 rating by Bekezela Bedtelyon (Becky)
"I’m very pleased with the service Eric. Thank you so much for your help you were awesome and knowledgeable about your product offering. I will sure recommend everyone to you."

Kista Cummings

October 12, 2023

5  out of  5 rating by Kista Cummings
"Carrie was amazing"

Tammi Lasky

October 12, 2023

5  out of  5 rating by Tammi Lasky
"Carrie has been a great help to us so it was great to finally meet her in person where she helped us with some questions we still had.I would highly recommend giving her a call and let her help you with your insurance questions."

madushani dilrukshi

October 12, 2023

5  out of  5 rating by madushani dilrukshi
"Michelle really helps me to get this Good work 👍"

Fay Carter

October 10, 2023

5  out of  5 rating by Fay Carter
"Eric was awesome, he got me discounts I didn’t know I had, he was an around good and professional agent, he was polite a very respectful. Thank you Eric for everything"

Patricia D

October 2, 2023

5  out of  5 rating by Patricia D
"Michelle Raezler is so patient and extremely helpful. She knows her stuff and even made someone like me understand what it was that I was paying for. I'm so glad I made the switch to State Farm, and especially to Michelle Raezler. Thank you."

Theresa B

September 18, 2023

5  out of  5 rating by Theresa B
"Very helpful, and takes the time to explain everything to you. Definitely recommend this office and ask for Michelle!"

Debbie Bennett

September 18, 2023

5  out of  5 rating by Debbie Bennett
"Working with Michelle today to add a new vehicle to our State Farm Policy. She was thoughtful, informative and so professional in helping me with this transaction. I had other unrelated questions that she answered for me. Thanks Michelle for taking such good care of us!!"

Denton Seremba Byomere

September 15, 2023

5  out of  5 rating by Denton Seremba Byomere
"I have had numerous assistance with Michelle, she takes her time explaining the intricate information about my insurance policies in which I found her conduct to be very professional and helpful."

Cornelius Rice

September 14, 2023

5  out of  5 rating by Cornelius Rice
"(Thursday September 14, 2023) I Called This Morning To Speak With Michelle About An Issue With My Car Insurance Policy. She Looked Into It, Saw What The Issue Was, And Gave Me A Call Back In Less Than 15 Minutes. Problem Solved"

Achaia Day

September 11, 2023

5  out of  5 rating by Achaia Day
"I appreciate Shannon. She was very informative and very helpful with me about my insurance policy and the different plans. Thank you for all your help 🤗🤗🤗🤗"

Tasia Shaw

September 7, 2023

5  out of  5 rating by Tasia Shaw
"Michelle is the best! She made sure to check that I received everything that I needed to insure my newly financed vehicle, renter’s insurance, and life insurance! I’ve been slacking on getting a policy and she bundled it all for me with a price that was feasible for me! Thank you so much Michelle!"

Miriam Williams

September 7, 2023

5  out of  5 rating by Miriam Williams
"I talked with Shannon and she was so great in answering my questions and had a very welcoming energy about her! I would definitely recommend her to my friends and family who need insurance."

Anon Ymous

September 7, 2023

5  out of  5 rating by Anon Ymous
"Shannon was absolutely amazing! She added a new vehicle to my policy, and was thoughtful enough to dig for other discounts and coverage options. Shannon improved my policy, while lowering my premium at the same time. Five stars is not a high enough score. Your service was exemplary, Shannon! Thank you!"

Ryan Perry

September 1, 2023

5  out of  5 rating by Ryan Perry
"Shannon Harper was especially amazing! Her patience, kindness, and support made me feel so much more at ease. She was absolutely fantastic to work with and I am grateful for her one of a kind service!"

Daniel Kumapayi

September 1, 2023

5  out of  5 rating by Daniel Kumapayi
"Shannon is good friend of mine from college and she is really great person to work with! I highly recommend allowing her to assist you with your needs’"