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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brandie B

Brandie B

August 30, 2024

5  out of  5
rating by Brandie B
"Michelle Raezler was fantastic to work with! She helped explain all the different policy options, with no pressure to do one or the other. Explained everything thoroughly and made State Farm a great experience. Would definitely recommend!"
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Cornelius Rice

August 28, 2024

1  out of  5
rating by Cornelius Rice
"My insurance rate increased without any explanation as to why."
We responded:
"Hi Cornelius, i reached out a few times over the course of the last few months to find out why you initially left the 5 star review but ultimately changed it to 1. I wasnt able to contact you via phone or email. I value our service and want to find out where we could have improved. Please feel free to contact me back if you have a moment. thank you "
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Susanne Flores

August 22, 2024

5  out of  5
rating by Susanne Flores
"Michelle is prompt, efficient, polite and incredibly knowledgeable. You won't regret the experience Call her."
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Santana Troutman

August 14, 2024

5  out of  5
rating by Santana Troutman
"Carrie assisted me with my issues quickly and efficiently providing as much information that she could to rectify the issue"
We responded:
"Hey Thank you so much for this 5 star review!"
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Renee Miller

August 12, 2024

5  out of  5
rating by Renee Miller
"Michelle Raezler is a awesome insurance agent, she help me with everything I need, we laughed and joke and our conversation was awesome. I thank you for her"
We responded:
"Hey Renee! This is a nice review thank you so much !"
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diego sanchez

August 10, 2024

5  out of  5
rating by diego sanchez
"very helping, nice too thank you to “michelle raezler” good first experience:)"
We responded:
"Diego! thank you for the kind words regarding Michelle "
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Cassell Campbell

August 1, 2024

5  out of  5
rating by Cassell Campbell
"You guys are awesome. Very understanding will be your second chances. I have nothing to say negative about y’all but keep up the good work. Y’all are great. Y’all are awesome and I will be coming back with my vehicles as well. Not just with my motorcycle I will be bringing all my cars back over to you guys. Thank you so much for giving me another chance and you were awesome my Rep, love her jokes she had me laughing. Keep up the good work, sweetheart."
We responded:
"Thanks Cassell!"
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Jeremy D

July 26, 2024

5  out of  5
rating by Jeremy D
"Michelle was very helpful and very positive"
We responded:
"Thank you for this kind review of Michelle!"
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tim harris

July 22, 2024

5  out of  5
rating by tim harris
"State farm does a great job on my insurance needs. Michelle gets a 10 out of 10 with me. Thank you!"
We responded:
"We appreciate your business Tim!"
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Az Ha

July 19, 2024

5  out of  5
rating by Az Ha
"I had a wonderful phone conversation with Michelle, who was really helpful. She answered all of my inquiries with kindness and made it easy for me to do! Very pleasant and friendly."
We responded:
"Thank you for taking the time to say this great review"
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Al Trudell

July 4, 2024

5  out of  5
rating by Al Trudell
"Spoke with Michelle from State Farm. Bobby Brown’ s office. She is fabulous. She explained all the ins and outs of my questions. She is one terrific agent."
We responded:
"Thanks al! "
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Charlotte S.

July 2, 2024

5  out of  5
rating by Charlotte S.
"Shannon, is an excellent representative who was great in assisting me adjustments to reducing my rates. She gave me good options and educated me on my options. Thanks Shannon! Charlotte Sealie"
We responded:
"Thank you for this great review of Cheryl!"
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Lily Osgood

July 1, 2024

5  out of  5
rating by Lily Osgood
"Michelle was literally amazing!! I love her so so much"
We responded:
"Thank you Lily for this kind review of Michelle! We appreciate you. "
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Kista Cummings

July 1, 2024

5  out of  5
rating by Kista Cummings
"Carrie was amazing I absolutely love her she spoke so I could understand everything she was saying each time she said she would call me back she did I truly appreciate her"
We responded:
"Kista! Carrie is Amazing! Thank you for the kind words"
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Austin Olson

June 26, 2024

5  out of  5
rating by Austin Olson
"Michelle was a delight to talk to and very helpful over the phone. She made the process smooth and easy and was patient with any questions I had! Very personable and friendly."
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Monika George

June 26, 2024

5  out of  5
rating by Monika George
"I have been with Bobby Brown, State Farm Insurance agency for years. I had an advertisement in my mailbox and I am so happy, it was a real blessing. Bobby Brown's agency was there for me when I needed good rates and great coverage. A big part of my happiness with the Bobby Brown office is Michelle. when I hear Michelle voice on the line, I know everything is going to be taken care of ASAP I don't even need to ask. Michelle really cares and understands over selling insurance does not help anyone and it is a great pleasure knowing she has my back, always. Thank you Bobby Brown and Michelle is a keeper."
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Joseph B

June 14, 2024

5  out of  5
rating by Joseph B
"Shannon and Eric Pringle is great"
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antoinique ward

June 14, 2024

5  out of  5
rating by antoinique ward
"Hi! I promise: Olivia and the Bobby Branch State Farm team is the best! Olivia (and her counter parts) are very knowledgeable and friendly. Olivia is a great communicator and always helpful when I call and need support. Thank you Olivia and team!"
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Dylan Studstill

June 11, 2024

5  out of  5
rating by Dylan Studstill
"Great agent, really helped get me and my mom out when it comes to knowing we have the best insurance plan/rates! Answers all questions precise and efficiently! Best Agent I have ever had!"
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Dajuan Everett

May 22, 2024

5  out of  5
rating by Dajuan Everett
"Michelle was excellent in helping me out"
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LaNeika Jones

May 16, 2024

5  out of  5
rating by LaNeika Jones
"Worked with Carrie and she was awesome. She went above and beyond to make sure my policy was correct."
We responded:
"Thank you for the kind words!"
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Mika Robinson

May 16, 2024

5  out of  5
rating by Mika Robinson
"Carrie from the Bobby Branch office is amazing. Her service is above and beyond. She is responsive and addresses all issues . Even if she breaks out that pencil and paper . She will get you results . Oh and discounts She finds them all .. Thank you Carrie"
We responded:
"Thank you Mika!"
Profile photo of Srivatsan Kannan

Srivatsan Kannan

May 10, 2024

5  out of  5
rating by Srivatsan Kannan
"Thank you Shannon and Michelle for your help with home insurance quotes. The State Farm team was able to provide detailed explanation on different elements in the quote and work together to get me a quick declaration."
We responded:
"I am so glad you had a great experience! "
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Robert Zube

May 10, 2024

5  out of  5
rating by Robert Zube
"He is truly awesome at what he does an extremely helpful"
We responded:
"Thanks Robert!"
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Alma Coleman

May 9, 2024

5  out of  5
rating by Alma Coleman
"Eric Pringle made my experience very memorable. He is very informative and efficient."
We responded:
"Thank you for this kind review of Eric! "